Privacy Policy
Effective Date: 20.11.2024
Healthy Soul Awareness our operates in compliance with the General Data Protection Regulation (GDPR) and German privacy laws to ensure your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our store.
1. Data We Collect
We may collect the following data when you use our website or purchase products:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Order Information: Products purchased, payment details, transaction history.
- Technical Information: IP address, browser type, and cookies to improve user experience.
- Communication Data: When you contact us via email, forms, or social media.
2. Purpose of Data Collection
We collect your data for the following reasons:
- To process and fulfill your orders.
- To provide customer support.
- To send promotional emails (if consent is given).
- To analyze website traffic and improve functionality.
- To comply with legal obligations (e.g., accounting and taxation).
3. Legal Basis for Processing
Under GDPR, we process your data based on the following legal grounds:
- Consent: For marketing communications.
- Contractual Necessity: To fulfill purchase orders.
- Legal Compliance: For tax and legal record-keeping.
- Legitimate Interest: To improve our website and ensure security.
4. Sharing Your Data
We may share your personal data with:
- Service Providers: Shipping companies (e.g., DHL), payment processors (e.g., Stripe, PayPal).
- Third-Party Tools: Printful for order fulfillment.
- Legal Authorities: If required by law or for fraud prevention.
We do not sell your data to third parties.
5. Data Retention
Your data will be stored:
- For as long as necessary to fulfill the purposes outlined in this policy.
- In compliance with German tax laws, transaction data is retained for 10 years.
6. Your Rights
As a resident of Germany/EU, you have the following rights:
- Access your personal data.
- Rectify inaccuracies in your data.
- Request data deletion (“right to be forgotten”).
- Restrict data processing.
- Port your data to another service provider.
- Withdraw consent at any time.
To exercise your rights, contact us at info@healthysawarness.com
7. Data Security
We implement secure payment gateways and encryption technologies to protect your data. However, no system can guarantee complete security, and we encourage you to safeguard your login credentials.
8. Contact Information
For inquiries about this policy, reach us at:
- Email: info@healthysawarness.com
- Address: Milbertshofen ,Munich
- Phone: 017670986577
9. Changes to this Privacy Policy
We may update this policy periodically. The updated version will be posted on our website with the “Effective Date.
