Contact us
Have a question about a product, your order or a collaboration? Share the details and we will guide you to the clearest next step with care.
Send us a message
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Leave Us a Message
Address
Milbertshofen , Munich
017670986577
in**@**************ss.com
Contact information
Choose the easiest channel, or use the form and we will route your message to the right place.
Services and support are provided online.
Order or delivery support
Include your order number, the email used at checkout and a concise description. Add clear photos for damaged or incorrect items.
Product question
Tell us the product name, size or variant and what you would like to know before ordering.
Collaboration or partnership
Describe the idea, your role, the audience and the value you expect the collaboration to create.
Questions before sending
Where can I find delivery information?
Read our Shipping & Delivery page for production, tracking, customs and Middle East order reviews.
How do I report a damaged or incorrect item?
Send your order number, a clear description and photographs. Wait for our instructions before returning anything.
Can I request a return or refund here?
Yes. Review our Refund and Returns Policy, then use this form with your order details.
How quickly will I receive a reply?
We normally acknowledge messages within two business days. Complex order, technical or carrier matters can require additional investigation.
